WE CAN'T WAIT TO LIGHT UP YOUR NIGHT! 

Please read these instructions carefully before purchasing your Zoo Lights tickets! Zoo Lights tickets are non-transferable and non-refundable.

Select your desired date on the calendar below. **YOUR DESIRED DATE MAY LOOK RED AND UNAVAILABLE UNTIL YOU CLICK ON THE DATE.**

Once you have selected your desired date, all available entry times will be displayed. Click the entry time you desire and the next available time, then hit reserve. (For example: for a 5:30 p.m. time slot you would click both 5:30 p.m and 6:00 p.m. then select reserve). If an entry time is not listed, that time block has reached capacity and is no longer available. Each arrival time is available in 30-minute windows. (So if you purchase tickets for a 5:30pm entry time, you can arrive anytime between 5:30pm - 6pm.) Please select the time you would like to arrive. 

You are welcome to stay for as long as you like once you are inside the Zoo! 

Zoo Lights is open on Fridays, Saturdays, and Sundays from Friday, November 29th - Saturday, December 28th.

WE ARE CLOSED CHRISTMAS EVE & CHRISTMAS DAY

2024 BONUS DATES

In addition to our regularly scheduled nights, we have added additional Bonus Nights! We will be open daily the week of Christmas and the week after Christmas. 

Open Daily December 13 - December 23, and December 26 - December 28

All tickets include unlimited carousel rides. Pictures with Santa are available every night through December 23rd. Santa will not be here after Christmas. Alcoholic beverages will be available for purchase with proof of ID.

SPECIALTY NIGHTS FOR 2024

Join us on December 15, 16, or 17 for a special Sensory Friendly version of Zoo Lights! These nights will host a smaller crowd, have quiet carousel hours, have staff and volunteers who have specifically trained on sensory inclusion, and all guests will gain access to a social story prior to the event. To participate, just purchase your tickets as normal.

TICKETING INFORMATION

Zoo Lights tickets will be scanned at the gates. All guests require a ticket, discounts on groups of 4 or more general admission tickets are automatically applied at purchase.

There are two ways to show us your tickets:

• Via a mobile phone - you can pull up your receipt in your email and CLICK ON THE TICKET LINK or save your tickets to your phone wallet. 
• Print your tickets at home

We do not have a will call option for tickets this year. 

Please note: the bar code in your email receipt is not your ticket. Please scroll to the end of your email to find the QR code. That is your ticket. Each ticket has a unique QR code that will be scanned.

CANCELLATION POLICY

• Zoo Lights takes place rain or shine.
• TICKETS ARE NON-REFUNDABLE / NON-TRANSFERABLE.
• In the event of severe weather, Henry Vilas Zoo may cancel a Zoo Lights show.
• Cancellations are posted on Henry Vilas Zoo's website and social media channels by 5 p.m.
• Tickets for cancelled viewing dates will be refunded in 3-5 business days. Patrons can repurchase tickets for another available date at their convenience.